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Frequently Asked Questions
What categories of products are available?
We offer a wide range of medical equipment including Ultrasound Machines, Infusion and Syringe Pumps, Laboratory Equipment, Operating Tables, Lamps, and Hospital Beds.
How is product quality guaranteed?
Quality is ensured through a pre-production sample before mass production and a final inspection before every shipment.
What is the warranty period for the instruments?
Most of our surgical instruments and medical machines come with a standard 1-year warranty and a corresponding shelf life.
What delivery terms do you accept?
We support various delivery terms including FOB, CIF, and EXW to meet different international shipping requirements.
What payment methods can be used?
We accept multiple payment types such as T/T, L/C, MoneyGram, Credit Card, PayPal, and Western Union in currencies like USD, EUR, HKD, and CNY.
Which languages can your service team speak?
Our professional team can communicate in English, Chinese, Spanish, and French to assist global clients effectively.